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Shipping Options:

Free USPS Priority Mail  shipping (2 - 3 Business Days) on Switched-On Schoolhouse 5-Subject sets or any combination of SOS products order over $350. (Applies only to 48 Contiguous US States)

All other SOS and LifePac orders will get Free Media Mail shipping (3 - 9 Business Days). (Applies only to 48 Contiguous US States)

For faster delivery, choose one of the other Shipping Options shown.

Orders placed by 11AM EST are normally processed and shipped the same day (Business Days).

 

Return Policy:

HomeSchool-Shelf.com accepts returned products or items within these guidelines:

Items must be returned in like-new condition (no marks, tears, erasures, missing pages on printed product).

Software and media must be sealed in original packaging for refund. Only exchanges for same items will be done for defective software, DVDs, and CDs.

All returns require a return authorization number. To obtain a return authorization number, please use our contact form.

For 100% refund, items must be returned within 30 days of the invoice date.

After 30 days, a 20% restocking fee is deducted from your refund. There also is a 5% restocking fee for splitting a box set. No refunds are given 60 days after the invoice date. Shipping charges are non-refundable.

An unauthorized refusal or return of an order is automatically assessed a $20.00 restocking fee.

Please allow 4-6 weeks (6-8 weeks during peak times) for your return to be processed.

Return credits are refunded in the same form of payment used for the original purchase.

Software Compatibility Issues: Products will not be accepted unless customer has worked to resolve any issues with the software publisher's tech support department. It is the customer's responsibility, prior to software purchase, to determine if their computer system fulfills the system requirements stated for the product being purchased.

Any and All retail packaging and registration cards (not filled in) and all package inserts, manuals, jewel cases and CD's must be returned in their original saleable condition. If software original packaging and contents are missing, damaged or open, we will refuse to accept the return.  Books must be in brand new condition.

For Switched-On Schoolhouse, if you are not completely certain of what grade levels to get for your student, we strong suggest pruchasing the SOS Placement Tests first to determine the proper grade level for each subject.


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