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Alpha Omega Publications Certified Reseller

Shipping Options:

Free Media Mail shipping (3 - 9 Business Days). (Applies only to 48 Contiguous US States) - Due to COVID-19 Media Mail is sometimes taking longer than (3 - 9 Business Days)  The USPS Website states: USPS products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts.

For faster delivery, choose one of the other Shipping Options shown.

Orders placed by 11AM EST are normally processed and shipped the same day (Business Days).

Note: Media Mail 


Return Policy: accepts returned products or items within these guidelines:

Items must be returned in like-new condition (no marks, tears, erasures, missing pages on printed product).

All returns require a return authorization number. To obtain a return authorization number, please use our contact form.

For 100% refund, items must be returned within 30 days of the invoice date.

After 30 days, a 20% restocking fee is deducted from your refund. There also is a 5% restocking fee for splitting a box set. No refunds are given 60 days after the invoice date. Shipping charges are non-refundable.

An unauthorized refusal or return of an order is automatically assessed a $20.00 restocking fee.

Please allow 4-6 weeks (6-8 weeks during peak times) for your return to be processed.

Return credits are refunded in the same form of payment used for the original purchase.

Any and All retail packaging and registration cards (not filled in) and all package inserts, manuals, jewel cases and CD's must be returned in their original saleable condition. If software original packaging and contents are missing, damaged or open, we will refuse to accept the return.  Books must be in brand new condition.